How do I place an order?
Add the product(s) you wish to order in your shopping cart by clicking on the “Add to Cart” button located next to the product image. When you’re ready to complete your order, click “Proceed to Checkout” from within your cart and follow the instructions. You may also place your order directly by calling us at 1-833-416-4176
What payment options do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express. We also accept PayPal, PayPal Credit, and money orders in U.S. funds.
Can I cancel my order?
To cancel an order that has not yet shipped, have your order number available and contact our Customer Support Team at 1-833-416-4176 or by emailing info@fineartcollectorinternational.com We are unable to process cancellations for items that have already shipped. For returns, please reference the following section “Returns”
When will my credit card be billed?
Prior to shipping, we only receive a pending pre-authorization request from your financial institution. When we request an authorization for your purchase, your financial institution may place a hold on your account for the amount of that pre-authorization request. While your financial institution may place a hold on the pre-authorized amount, your account will be charged for the actual transaction amount when the item on the order is shipped.
Since policies vary between different financial institutions, we recommend that you contact your credit card provider with any questions about a pre-authorization.
International Orders
Payment Options
We accept Visa, MasterCard, and American Express. If you’d rather mail in a payment and are not located within the United States, we will accept an International money order drawn on U.S. funds
What about duties and taxes?
You may be required to pay duties and taxes to claim your package, depending on your local customs office. FineArtCollectorInternational.com has no control over this, and has no way of determining the total cost of duties and taxes. We encourage you to contact your local postal service or customs bureau for more specific information.
Ensuring Safe delivery
We require that you or a person designated by you sign for your package upon delivery.